The following terms and limitations apply to our Money Back Guarantee:
- You must request a refund before your next term becomes due or within 30 days of service, whichever comes first.
- Services terminated for one or more violations of our Terms and Conditions or Acceptable Usage Policy are not eligible for a refund.
- Add-ons are not refundable. For example: RMS access for an additional domain.
- Please allow up to 7 business days for refunds to be processed.